Shipping Policy


Our website displays whether a product is stocked or not, and this information is live 24hrs a day. If you see that it says we have 2 in stock, there are two of them in our Sydney premises right now waiting for sale. No dropshipping, no third parties, no multiple warehouses to swap between.

If we receive your order by 12pm (Australian Eastern Time), and the products are in stock, we guarantee they will be sent later that day.

For orders that include items we need to backorder from suppliers - for example custom built shock absorbers or fork cartridge kits - we offer you a choice via a dropdown option in your shopping cart:

  • I want my items ASAP. Ship what you have in stock now.
  • Send my entire order when the backorder item(s) arrive.

So you choose whether to save cost by sending in one go, or whether you need those stocked parts right away and shipped separately. We try to give you an idea of how long that supplier's parts usually take to arrive, but it's just a guide.


Due to the vastness of Australia, the local shipping tables are complex. The amounts that are added to your order when the correct shipping is applied is the maximum price that you will be charged. We operate from Western Sydney, New South Wales, Australia. We ship with several companies, meaning tracking, overnight deliveries, and other options are available for one but not another, definitions of "remote locations" differ, price bands for weight are different, and so on. If you are concerned about the cheapest possible price, quickest possible delivery or any other special requirements, please contact us first to discuss possible options for your order.

All domestic orders receive tracking information, sent via email once the order is ready to leave our warehouse.

Domestically we ship via:

  • Australia Post - Standard Parcel
  • Australia Post - Express Parcel
  • TNT Air Express - Overnight Express - Business address only
  • TNT Express - Road Express - Business address only


We ship internationally via Australia Post Airmail Express to most countries. If you are having a problem with your international order and believe there is a miscalculation in your shipping cost, please contact us.

Alternatively we can ship internationally via DHL. DHL is the safest international shipping method we offer and should be used if you have little faith in your local postal system, or require your items quickly.

Please note that some countries charge a value added tax (commonly known as VAT or GST), import duties and/or customs duties. These fees are not charged by us and are not our responsibility. Please do not contact us if you have been charged any of the above fees, they are out of our control. Rather, you may get in contact with your local government if you believe you have been charged unfairly.


Delivery times within Australia will vary depending on where you are and the freight method you choose. Please note, once the parcel is in the courier's hand we have no control over it and any delays are not our responsibility. Extreme weather conditions and large scale events can cause a delay in shipments.
All times estimated here are subject to delays, especially around the December holiday period.

  • Australia Post - Regular Parcel - 4-7 Business Days
  • Australia Post - Express Parcel - 2-5 Business Days
  • TNT Air Express - Overnight Express - 1-2 Business Days
  • TNT Express - Road Express - 2-3 Business Days
  • Australia Post - Airmail Express - 5-20 Business Days


When your order is dispatched an invoice and tracking details will be sent to you via email. Alternatively, you can log in to your account and track the order there. It can take up to 24hrs from dispatch for the tracking information to become visible on the website. Please contact us if you have any issues.