I would just like to thank you & your guys for the fantastic job done on the suspension of my Moto Guzzi EV-80. I have taken my wife for 900km trip with gear since and the bike was supremely comfortable. The spring and shock valving rates your technicians chose for the combined weights I supplied, was perfect: supple yet firm, not a millimeter of deviation from the chosen line, whatever the surface. To say that I am satisfied is putting it mildly, both she and I am rapt! The bike is transformed from a wobbly, stale cruiser to something that performs way above the level I (and surrounding riders) would expect.
I have not even had to alter the pre-load settings, I had a little fiddle and it felt best back at the settings just as it came out of your workshop.
Bloody good job! I'll be back!