Teknik AI Workshop Assistant

BoB = "Bra och Billig" (Swedish for "simple and effective")

This Swedish engineering philosophy — simple solutions that work better than complex ones — reflects Teknik’s own values and our long-standing connection to Swedish brands like Öhlins.
The name BoB gives our assistant a down-to-earth personality — approachable, knowledgeable, and easy to talk to, like a mate in the workshop rather than a cold “AI” or “bot.”

Ask questions like:

• "What fork springs fit my 2020 KTM 790 Adventure?"
• "Do you have shock rebuild kits for a 2018 CRF450R?"
• "Show me lowering links for my bike"

Get clear comparisons:

• "What's the difference between Öhlins and KYB shocks?"
• "Compare progressive vs linear fork springs"
• "Which fork oil is better for my riding style?"

Make sure parts fit:

• "Will this Showa kit work on my bike?"
• "Do I need fork seals with this service kit?"
• "Can I use this on a 2019 model?"

Get instant answers:

• "Where is my order?"
• "What's your returns policy?"
• "How long does shipping take?"
• "Do you ship to my location?"
• "What's included in this kit?"

Find the right products for your needs:

• "What springs do I need for my weight?"
• "Recommend suspension for track riding"
• "What do I need for a fork service?"

Type your question in natural language instead of clicking through dropdown menus and vehicle finders. Just ask and get an answer.

Get help even when the workshop is closed. No waiting for business hours or email responses.

Tell BoB your bike model once and he'll remember it for your next visit. No need to repeat yourself every time.

Know the part fits before you buy. BoB can check compatibility and explain what you need.

BoB explains technical details in plain English, helping you understand suspension better.

On Desktop:

Click the "Ask BoB" button in the bottom corner of the page. A chat window will appear.

On Mobile:

Tap the "Ask BoB" button. The chat will open on your screen.

Ask Your Question:

Type or speak your question in everyday language. You can also tap suggested questions to get started.

Get Your Answer:

BoB will respond with product recommendations, information, or links to what you need.

Follow Up:

Ask more questions or dismiss the chat to continue browsing normally.

BoB is trained on Tekniks full platrorm, so he's quick to recognise parts, fitments and solutions:

• Teknik's complete product catalog — Every part we sell
• Fitment information — Which parts fit which bikes
• Customer reviews — Real feedback from riders
• Technical content — Blogs, guides, FAQs, and manuals
• Company policies — Shipping, returns, warranties
• Community knowledge — Common questions and answers

Like any AI assistant, BoB won't always get things exactly right. We're continuously improving the system based on customer feedback.

• Give feedback with thumbs up/down on responses
• Let us know if something isn't right
• Ask follow-up questions if the first answer isn't clear

• BoB doesn't replace professional suspension tuning advice for complex setups.
• Always double-check critical specs (spring rates, measurements, compatibility) on product pages.
• For complex technical questions, our workshop team is still the best resource.

BoB remembers your bike and preferences to help you faster, but we protect your privacy according to our standard privacy policy.

Contact the Teknik team if you have questions about BoB or suggestions for improvement.